What is our understanding of Call Centre Services?
Call Center can be an efficient and inexpensive tool if used correctly and knowing how to use it. We define it as the practice of marketing goods or services by telephone.
But what does Call centre mean precisely?
Simply put it is a component of the entire and complex marketing process.Namely that part of the process where a business identifies its customers, and brings a product or a service to the attention of a target group. Enabling us to contact pre-selected potential customers for prospecting or making a presentation of your services/products for the purpose of creating an interest.